What is a Scentsy warmer?

What is a Scentsy warmer?

Our distinctive ScentsyWarmers melt specially formulated wax with the heat of a low-watt light bulb or heating element, and enhance your home with more than 80 (65 in Australia) fragrances safely, with no flame, smoke, or soot.

Homestead Scentsy Warmer
(Actual Size: 6 1/2 L x 5 1/4 W)

What are Scentsy Warmers made of?

Each warmer is made of high-quality ceramic, porcelain, or glass.

How do I use a ScentsyWarmer?

1. Plug in your warmer and turn it on.

2. Place one or more sections of a Scentsy Bar into the warmer dish.

3. Enjoy!

What wattage of light bulb does the warmer use?

Warmers use 25-watt, 20-watt bulbs, and 15-watt bulbs. Each Scentsy Warmer lists the appropriate bulb wattage on the silver label at the base of the warmer. Using a light bulb of higher wattage than recommended automatically voids the Lifetime Replacement Warranty and the 30-Day Satisfaction Guarantee.

What is Scentsy’s Lifetime Replacement Warranty and the 30-Day Satisfaction Guarantee?

Scentsy Family products come with a Lifetime Replacement Warranty for manufacturer’s defects. If a product has a manufacturer’s defect or indication of an electrical issue, the item may be returned with no limitation on time for a replacement.

The 30-Day Satisfaction Guarantee states that if a customer is dissatisfied with any Scentsy Family product, the customer may return the product to the Consultant within 30 days of purchase for an exchange or replacement.

If an item arrives damaged in shipping from Scentsy Family, let us know as soon as possible so a replacement can be issued.

What’s the difference between those department store warmers and Scentsy Warmers?

Scentsy warmers and accessories are designed with you in mind. Our Consultants have thoroughly tested the market and know what designs you like. Each Scentsy warmer is hand made, never prefab, and is designed from the consumers own ideas (that's why we have over 130 designs). Product safety then comes into play. Our warmers are designed so that they never get too hot, never break under the heat of the light bulb inside and use a minimum of electricity needed to give long-lasting fragrance for your home or favorite place there within. Our smallest warmer is equivalent in size to their largest and only a few designs are available to you, thus leaving you to pick “what they want you to buy”, not “what you can choose from to buy”. Their best warmer at the department store is listed with many, many consumer warnings, limited replacement warranties, returns to the store, replacement cost and other hidden cost related to the warmer’s continued usage. If tried and proven, there is a great gap between the quality, support, customer service and others similar, however, not so with the price. The size of our largest warmers divided by the cost of theirs dwarfs not only in that size but also in the quality, design and/or style. Selection is # 1. Quality again, # 1. Availability, # 1. Within a week you should have your products and your Consultant will assure you get the very best in customer service with return or warranty issues. You don't have to go back to the store, simply e-mail your Consultant. Scentsy wants you to enjoy your warmer and accessories for years to come. We’re not in the disposable market like the warmers you find in the department store. Our warmers are built to last and last and last.

COMING UP NEXT: What is a Scentsy Bar?